What are the structural andbehavioralchallenges in managing the cross-functional team?
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You are managing a small cross-functional project team of 15 individuals (including yourself) in a pharmaceutical company. The team composition is:
- Three pharmaceutical chemists
- Four pharmaceutical lab technicians
- Three medical doctors
- Two lawyers
- Two medical editors
The project goal is to develop safety standards to be observed in the genetic engineering laboratories of the company within a 6-week period. The cross-functional individuals involved in this project have different qualifications, experiences, and professional orientations. They have different and sometimes conflicting goals. For example, the lawyers may try to frame standards in such a way that the pharmaceutical company is immune to lawsuits. The doctors may be concerned primarily with the health and safety of the workers. The pharmaceutical chemists and lab technicians may want to get their work done most efficiently, while the medicaleditorsmay want to devise standards in such a manner that they are easily understandable.
Answer the following questions:
- How will you align the interests of various individuals in the cross-functional team so that despite their professional backgrounds and possibly competing agendas, they work to develop the safety standards on time?
- What problems do you foresee in the achievement of the project goal due to the fact that the team is cross-functional?
- From the behavioural standpoint, name and describe three benefits do you see for the cross-functional team?
¡What are the structural andbehavioralchallenges in managing the cross-functional team?
Textbook
Laureate
Education Inc. (2010)Organisationalbehaviourand people management.Hoboken,New Jersey: Wiley Custom
Learning Solutions.
(Please note that the
custom text comprises chapters from the following two titles.)
- Wong, B.T.Z. (2007)Human
factors in project management: concepts, tools, and techniques for
inspiring teamwork and motivation.San
Francisco:Jossey-Bass.
oChapters 4, 5, and 6
- Meredith, J.R. & Mantel, Jr., S.J. (2009)Project management: a managerial approach. 7th
ed.Hoboken,New
Jersey: John Wiley & Sons.
oChapter 5, pp. 230â235
Article
A
& C Black (2007)Steps to success: manage
teams successfully,UniversityofLiverpool Online Library[Online].pp.1-38.Available from:http://site.ebrary.com.ezproxy.liv.ac.uk/lib/liverpool/docDetail.action?docID=10196621(Accessed: 24 November
2009).
Supplemental reading
DeLia, E. & Fredericks, E. (2005)Fromcross purposes to
cooperation: The ten factors that unify a cross-functional team.Lincoln,Nebraska:iUniverse.
Edwards,
A. & Wilson, J.R. (2004)Implementing virtual
teams: a guide to organizational and human factors,UniversityofLiverpool Online Library[Online].pp.102-114.Available from:http://site.ebrary.com.ezproxy.liv.ac.uk/lib/liverpool/docDetail.action?docID=10048150(Accessed: 24 November
2009).
Parker,
G. (2008)Team players and
teamwork: new strategies for developing successful collaboration,Google books [Online].p.15. Available from:http://books.google.com/books?id=rjnnleYSzPcC&printsec=frontcover&dq=Team+players+and+teamwork:+new+strategies+for+developing+successful+collaboration&cd=1#v=onepage&q=&f=false(Accessed: 7 January
2010).
Library
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